On the Phenomenon of Bullshit Jobs:
There is a whole class of salaried professionals that, should you meet them at parties and admit that you do something that might be considered interesting (an anthropologist, for example), will want to avoid even discussing their line of work entirely. Give them a few drinks, and they will launch into tirades about how pointless and stupid their job really is.
consumers don’t give a shit about how small you are, how hard your product is to build, or that you are running out of money. All they really care is that they paid you and now they expect your product to not only deliver on the promise you offered, but surpass it.
Just a few steps from the house we’re staying in lies the beach. I’ve had a wonderful few days working with the Jetpack team at Automattic.
Brent Simmons writing about the Vesper support guidelines Dave Wiskus published:
Support has to be as well-designed and good as the app you’re supporting.
Fantastic lemon ricotta pancakes at Jam on Hawthorne.