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Andrew Spittle

February 28, 2014

Handling Freemium Customer Support. How Justin Williams approaches support for Glassboard.

I work as the Head of Artificial Intelligence at Automattic, where I’ve been since 2010. I’m also an advisor to Support Driven and am active in that Slack community.

I keep a reading log of books, about one each week, and I post the occasional photo.

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