The Long View. Scott writes about taking the long view when it comes to changes at a job or company. The relationships you build and people you meet can help guide you through any change.
The Network Man. Enjoyed reading this New Yorker feature on Reid Hoffman a couple days ago. One section stood out to me, particularly given the rise of Slack for these kind of networks.
The keeper of your career will be not your employer but your personal network—so you’d better put a lot of effort into making it as extensive and as vital as possible.
The best in customer care are functional chameleons, becoming conversant as product managers, marketers and salespeople to bring resolution to customers.
We Hire The Best. Solid article about building better hiring processes. One of the takeaways: the later in a process you consider diversity the bigger the problem you face.
Advertisers like to use moralizing language when their money starts to flow in the wrong direction. Tricking people into watching ads is good; being tricked into showing ads to automated traffic is evil.
“To be clear, the idea is not that there will be a big financial payoff to a liberal arts degree,” Cappelli writes. “It is that there is no guarantee of a payoff from very practical, work-based degrees either, yet that is all those degrees promise. For liberal arts, the claim is different and seems more accurate, that it will enrich your life and provide lessons that extend beyond any individual job. There are centuries of experience providing support for that notion.”
Working Remotely and the Virtue of Aggressive Transparency. Simon writes about the value of aggressive transparency in a distributed team. Great structure for thinking about expertise and performance at work.
The Startup Guide to 1-on-1s. Nice overview of how to think about one-on-one chats in a growing company. Includes a bit about how to do them effectively and an overview of questions that can help prompt conversation.