Tag: Automattic

Why remote teams are the future:

It’s now easier than ever to create a messaging system that doesn’t result in a flooded inbox.

A great post from Help Scout about how their team works. Really cool to see that they use P2. I wrote a bit last week about how we use similar tools and ideas with our support team at Automattic.

My co-worker, Alx Block, writing about his experience at UserConf:

The only way that your start-up will set itself ahead of the pack is by providing the best customer experience. Loyalty drives us, and without support, we are nothing…I’m passionate about helping WordPress.com users be the best that they can be. I’m proud to be a Happiness Engineer. I’m proud to call myself support.

Last night in Santa Cruz

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Enjoying the last night in Santa Cruz at the Automattic meetup. Beautiful weather this week.

Pre-game Giants view

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Great view with our pre-game tickets for this afternoon’s Giants vs. Padres game.

San Francisco

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Great view from my hotel room. Can see from Alcatraz to the tip of the Golden Gate.

Lisbon Happiness Meetup

Back in February I spent a week in Lisbon with a portion of my team at Automattic. We ate great food, completed two cool projects, and generally had a wonderful time. There were 11 of us so we rented out the entire place at TheHouse. Can’t recommend the lodging enough. Truly phenomenal place.

One day we headed to the aquarium which, I think, surprised all of us with how awesome it was. They had a sea turtle exhibit, sea otters, penguins, and generally way more than we could see in the afternoon we’d allotted for it. I’m not typically a huge fan of aquariums but this one was really cool.

Another day we went to the Castle of São Jorge which is a fantastic spot to look out over the city.

The view from Castle São Jorge

It’s also facing the direction of the flight path in to Lisbon’s airport so you can watch planes land. There are also loads of peacocks wandering around.

Finally we spent some time at Hieronymites Monastery. This place had amazing architecture with intricate ceilings, stone work, stained glass, and more. It was a bit crowded at times but was a cool spot to wander around.

Lori also snapped a couple photos of the team.

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As always it was a great meetup. This was my second time in Lisbon and, just like the first, I loved it. It’s a surprisingly reasonable city to travel in, too. Fantastic food for great prices and taxis are the cheapest of any city I’ve been to.

Lisbon view

Lisbon view

The gorgeous view from our house in Lisbon. The weather’s a nice change from Portland too.

Lisbon for a week

Portland flight

Got back in to town last night and am heading to Lisbon for a weeklong meetup with my wonderful team at Automattic. It’s going to be a blast!

San Diego Meetup

It’s been a month but I finally got around to getting the photos from Automattic’s San Diego meetup off of my camera. Earlier I posted the video from skydiving and there are a few photos in this set as well. This was the best company meetup yet.

Status

14-hour workday and takeout Thai food for dinner. Now I feel like a true 20-something.