You Can’t Buy Word of Mouth

Evan­ge­lism is word-of-mouth mar­ket­ing. It’s the best kind of mar­ket­ing because it’s hon­est and per­sonal. We don’t pay atten­tion to tele­vi­sion com­mer­cials and mag­a­zine ads because we don’t trust them. We do, how­ever, trust our friends rec­om­mend­ing some­thing to us.

And so, com­pa­nies want their cus­tomers to tell their friends about the prod­uct. But try as you may, you can’t force peo­ple to talk about your prod­uct, which means that the next best thing is to try and get peo­ple to at least use it.

Shawn Blanc — You Can’t Buy Word of Mouth.

Just a myth

The key word, I think, is spir­i­tual. Mytho­log­i­cal brands make a spir­i­tual con­nec­tion with the user, deliv­er­ing some­thing that we can’t find on our own… or, at the very least, giv­ing us a slate we can use to write our own spir­i­tu­al­ity on.

Peo­ple use a Dell. They are an Apple.

Seth Godin — Just a myth.