The Creative’s Workspace. Shawn Blanc’s tips on creating a pleasant environment and effective habits for working from home.
Month: May 2015
The above layout has given me an effective routine for writing longer posts. It’s iA Writer set up to mimic a dual-panel Markdown editor. Markdown isn’t for everyone but it works really well for how my brain processes text and ideas. The existing gap in iA Writer, for me, is some means of natively hooking it up to my blog.
Live Chat and Lean Manufacturing. My co-worker Simon ponders the similarities between live chat support and continuous-flow manufacturing. Beyond number of questions answered the piece which intrigues me is completed problem sets. In other words, define a complete customer problem set as ABCD. What percentage of live chats work through that complete set versus what percentage have the customer bail midway through? And, how does that compare to email support?
Evening sunrise
It’s technically the sunset, but every sunny evening our east-facing apartment gets what feels like a second sunrise. The sun’s reflecting off of a building across the river and gives one last blast of light into our place.
Reproducible
I told Doc we had arrived at the Holy Moment in debugging — reproducibility. I told him “reproducible” is the programmer’s favorite word. If you can tell me the steps to reproduce the problem, then I can find it and fix it. Until it’s reproducible all I can do is share your frustration.
Dave Winer – Reproducible.