I’m regularly reading a wide variety of books. As I finish each, some will get summaries and notes posted to this blog. Everything is compiled into one page here as an overview of what I’ve already read this year.


  • A Complaint Is a Gift by Janelle Barlow and Claus Møller.
  • Working by Robert Caro.
  • Company of One by Paul Jarvis.
  • The Goodness Paradox by Richard Wrangham.
  • Tiamat’s Wrath by James S. A. Corey.
  • Delight Your Customers by Steve Curtin.
  • Driving Customer Equity by Roland Rust, Valarie Zeithaml, and Katherine Lemon.
  • The Best Service is No Service by Bill Price and David Jaffe.
  • The Sirens of Titan by Kurt Vonnegut.
  • Persepolis Rising by James S. A. Corey.
  • Strategic Customer Service by John Goodman.
  • The Effortless Experience by Matthew Dixon, Nick Toman, and Rick DeLisi.
  • Six Months, Three Days, Five Others by Charlie Jane Anders.
  • High-Tech, High-Touch Customer Service by Micah Solomon.
  • The City in the Middle of the Night by Charlie Jane Anders.
  • The Effective Executive by Peter Drucker.
  • See You in the Cosmos by Jack Cheng.
  • The Remains of the Day by Kazuo Ishiguro.
  • The Odyssey translated by Emily Wilson.
  • The Stoics by F.H. Sandbach.
  • Meditations by Marcus Aurelius.
  • Plutarch’s Lives: Vol. 1 translated by John Dryden.
  • Camino Sunrise by Reg Spittle.
  • Born to Run by Christopher McDougall
  • Circe by Madeline Miller
  • The Chinese Typewriter: A History by Thomas Mullaney.
  • War Trash by Ha Jin.
  • Track Changes by Matthew Kirschenbaum.

You can also find what I read over the course of 2018.