6 of my favorite tidbits from the year.
Friends and the game of golf.
A month in Dublin, recent books, and simple tools.
Small towns are underrated.
A look back at a strange year.
The year in reading.
My talk from the 2016 Support Driven conference.
My talk from UserConf 2013 in San Francisco.
Nerdy podcast notes about meetings.
Iām Andrew, the Head of Customer Experience at Automattic, where we make great products for the web. I'm an avid reader, runner, and traveler.